Payment methods

The payment options available for your order are displayed at checkout. They may include major cards, digital wallets and local payment services. Availability can vary by country, currency, device and order details.

Payments are processed through encrypted checkout services. Dodelite does not receive or store your complete card number. Your payment provider may ask for an additional identity or security check before approving the transaction.

The checkout shows the currency, product total, delivery charges, discounts and any applicable taxes before you confirm payment. Your bank or payment provider may apply its own conversion rate or international transaction fee.

When you place an order, your provider may authorise or charge the full checkout amount. A pending authorisation is not a second charge and normally disappears according to your provider’s timing if the order is not completed.

If payment is declined, check the billing details and available funds or contact your provider. Dodelite cannot see the private reason for a bank or wallet decline. You can return to checkout and select another available method.

Approved refunds are sent to the original payment method. Processing times depend on the provider and may take additional business days after Dodelite issues the refund. Return eligibility is set out in the Returns Policy.